Science World is committed to continuously improving visitor experience within the building and strives to make a visit to TELUS World of Science accessible and enjoyable for everyone. Don't hesitate to let us know how we're doing and how we can further improve.
What's a science centre visit like? Explore our storybook, made in partnership with the Canucks Autism Network. For more information, continue reading below.
Sensory Friendly Mornings
Sensory Friendly Mornings are exclusive events for individuals and families living with autism or sensory processing differences. Guests can enjoy Science World exhibits in a comfortable, welcoming and less crowded environment. Learn more.
For those sensitive to noise, Science World has a limited number of noise cancelling earmuffs available to borrow, free of charge, on a first-come, first-served basis. A piece of ID must be left as collateral until the earmuffs are returned.
There are 6 wheelchair accessible spaces available on a first-come, first-served basis in the parking lots located to the north and south of Science World at TELUS World of Science. Ramps are available to access the sidewalk.
Automated Entry and Exit Doors
Science World has button operated automated entry doors and a fully automatic exit door.
Aides and Caregivers Discount
1 Adult aide supervising 1 visitor with disabilities receives complimentary daytime General Admission (1:1 ratio). OMNIMAX films are still subject to the upgrade fee.
Community Pass Program
Science World's Community Pass Program is intended for use by accredited, local, not-for-profit organizations. It allows your clients, with financial challenges, to be able to visit TELUS World of Science and enjoy the many intriguing exhibits and activities while helping to inspire youth to pursue careers in science and technology. Learn more.
Due to the structural limitations of our OMNIMAX® theatre seating, we offer complimentary OMNIMAX® film ticket(s) to visitors in wheelchairs who are not able to access higher seats. As the wheelchair seating is located in the front row, it requires visitors to look up which may be less comfortable.
Wheelchairs and Strollers
Science World has a limited number of wheelchairs and strollers available to borrow, free of charge, on a first-come, first-served basis. A piece of ID must be left as collateral until the wheelchair or stroller is returned.
In rare conditions, medical devices such as pacemakers, hearing aids or insulin pumps could be affected if visitors directly interact with some of our live demonstration equipment. Our presenters will provide warnings to ensure that volunteers who could be affected do not interact with these devices.
Please feel free to contact us at [email protected] if you have questions about any equipment.
Ramps and Elevators
Science World has ramps available to access the first and second floor gallery levels, as well as the OMNIMAX® theatre on the fifth floor. In addition, there are two elevators available. The elevator in the Connection Zone (near the lobby) runs between the first and second floors. The elevator by Centre Stage runs between the first floor, second floor and fifth floor OMNIMAX® level.
Science World welcomes trained service animals accompanying visitors with disabilities. Upon arrival, please identify your service animal to our Admissions staff.
All public washrooms are equipped with baby change facilities and most are wheelchair accessible, with the exception of the washrooms on the OMNIMAX® ramp. An adult change table is available in our First Aid room. Please ask a staff member or volunteer to contact First Aid to access this room during your visit. Regarding our bathroom amenities, we encourage visitors to use the facilities that make them the most comfortable. We currently offer a gender neutral, accessible family restroom in our first floor atrium, which is available to all if that better meets a visitors’ needs.
For more assistance in planning your visit ahead of time, please contact our Information Desk at 604.443.7440. If you need assistance of any kind during your visit, simply ask a Science Facilitator (wearing a blue Science World shirt) or a Volunteer (wearing a purple Science World vest).